Saturday 14 November 2020

111

We had an incident last night.   Resisted the impulse ro dial 999, I called 111 for advice.  I had to go through several recorded informations, each requiring a menu selection, each one about Covid and suggesting I go online.

I wasn't calling about Covid. Eventually the menu options fizzled out and I was in a queue waiting for an operator . The recorded message said there woukd be a long delay as they were exceptionally busy.

I waited ..... and then hung up.  I dialled 999 instead.

The call ended up with us going to a local out of hours centre.   I was happier about that than having an ambulance arrive unnecessarily. 

In the end, all was OK.  

Thank goodness.









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