I wasn't calling about Covid. Eventually the menu options fizzled out and I was in a queue waiting for an operator . The recorded message said there woukd be a long delay as they were exceptionally busy.
I waited ..... and then hung up.  I dialled 999 instead.
The call ended up with us going to a local out of hours centre.   I was happier about that than having an ambulance arrive unnecessarily. 
In the end, all was OK.  
Thank goodness.